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Privacy Policy

Samdirect understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices

Information Collected:

Samdirect only collects information wherever it is essential to us and where it is relevant to our Contract and operations so as to be able to provide you with the best experience and service. Samdirect promises to only collect and use personal information for the purposes mentioned below:

- For Product delivery

- For delivery updates provided to you

- For customer support

- For the provision of relevant product information

- For order processing

- To administer your account with us

User Undertaking:

Users undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. Users accept and agree that Samdirect cannot be held liable for misuse of passwords, unless such misuse is a result of our actions.


Samdirect Undertaking :

Samdirect will endeavor to ensure that all information collected from you is safely and securely stored. We will protect your personal information by:

- Restricting third-party access to your personal information unless absolutely necessary; and

- Not retaining your personal information for any time period longer than required to fulfill the above purpose.

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